Package rt

Request tracker

http://bestpractical.com/request-tracker

RT is an enterprise-grade ticketing system which enables a group of people
to intelligently and efficiently manage tasks, issues, and requests submitted
by a community of users.

General Commands
Command Description
rt command-line interface to RT 3.0 or newer
rt-attributes-viewer show the content of an attribute
rt-clean-sessions clean old and duplicate RT sessions
rt-crontool a tool to act on tickets from an external scheduling tool
rt-dump-metadata dump configuration metadata from an RT database
rt-email-dashboards Send email dashboards
rt-email-digest dispatch deferred notifications as a per-user digest
rt-email-group-admin Command line tool for administrating NotifyGroup actions
rt-externalize-attachments Move attachments from database to external storage
rt-fulltext-indexer Indexer for full text search
rt-importer Import a serialized RT database on top of the current one
rt-preferences-viewer show user defined preferences
rt-serializer Serialize an RT database to disk
rt-server RT standalone server
rt-session-viewer show the content of a user's session
rt-setup-database Set up RT's database
rt-setup-fulltext-index Create indexes for full text search
rt-shredder Script which wipe out tickets from RT DB
rt-validate-aliases Check an MTA alias file against RT queue configuration
rt-validator check and correct validity of records in RT's database