Your company here ā€” click to reach over 10,000 unique daily visitors

rt-email-dashboards - Man Page

Send email dashboards


    rt-email-dashboards [options]


This tool will send users email based on how they have subscribed to dashboards. A dashboard is a set of saved searches, the subscription controls how often that dashboard is sent and how it's displayed.

Each subscription has an hour, and possibly day of week or day of month. These are taken to be in the user's timezone if available, UTC otherwise.


You'll need to have cron run this script every hour. Here's an example crontab entry to do this.

    0 * * * * /usr/sbin/rt-email-dashboards

This will run the script every hour on the hour. This may need some further tweaking to be run as the correct user.


This tool supports a few options. Most are for debugging.


Display this documentation


Figure out which dashboards would be sent, but don't actually generate or email any of them

--dashboards DASHBOARD_IDS

Only check specified dashboards(comma-separated IDs).

--time SECONDS

Instead of using the current time to figure out which dashboards should be sent, use SECONDS (usually since midnight Jan 1st, 1970, so 1192216018 would be Oct 12 19:06:58 GMT 2007).

--epoch SECONDS

Backwards-compatible for --time SECONDS.


Ignore subscription frequency when considering each dashboard (should only be used with --dryrun for testing and debugging)

--user User NAME or ID

Only check the specified user's subscriptions

--recipient User NAME or EMAIL or ID

Only send emails to the specified user. Can be specified multiple times to send multiple emails, e.g.

    --recipient alice@example.com --recipient bob@example.com

This is mostly useful for testing, especially dashboard issues seen only by a specific user. For typical dashboard emails, set recipients via the subscription settings in the web UI.

--log LEVEL

Adjust LogToSTDERR config option

--statement-log LEVEL

Log any SQL queries produced at the specified log level. This works similar to the $StatementLog option in the main RT config file.


2024-06-07 perl v5.38.2 User Contributed Perl Documentation