reporter-rhtsupport man page
reporter-rhtsupport — Reports problem to RHTSupport.
reporter-rhtsupport [-v] [-c CONFFILE] [-F FMTFILE] [-u -C UR_CONFFILE] -d DIR
reporter-rhtsupport [-v] [-c CONFFILE] [-d DIR] -t[ID] FILE...
The tool reads problem directory DIR. Then it logs in to RHTSupport and creates a new case.
The tool can be configured to submit an uReport to RHTSupport together with creating a new case.
The URL to new case is printed to stdout and recorded in reported_to element in DIR.
If not specified, CONFFILE defaults to /etc/libreport/plugins/rhtsupport.conf and to user’s local ~/.config/libreport/rhtsupport.conf. User’s local configuration overrides the system wide configuration.
Option -t uploads FILEs to the already created case on RHTSupport site. The case ID is retrieved from directory specified by -d DIR. If problem data in DIR was never reported to RHTSupport, you will be asked to enter case ID to which you want to upload the FILEs.
Option -tCASE uploads FILEs to the case CASE on RHTSupport site. -d DIR is ignored.
Option -u uploads uReport along with creating a new case. uReport configuration is loaded from UR_CONFFILE which defaults to /etc/libreport/plugins/ureport.conf.
Configuration file lines should have PARAM = VALUE format. The parameters are:
Login to RHTSupport account.
Password to RHTSupport account.
HTTP(S) address. (default: https://api.access.redhat.com/rs)
Use yes/true/on/1 to verify server’s SSL certificate. (default: yes)
Use yes/true/on/1 to enable submitting uReport together wit creating a new case. (default: no)
Parameters can be overridden via $RHTSupport_PARAM environment variables.
Integration with ABRT events
reporter-rhtsupport can be used as an ABRT reporter. Example fragment for /etc/libreport/report_event.conf:
# Report Python crashes EVENT=report_RHTSupport analyzer=Python reporter-rhtsupport -d . -c /etc/libreport/plugins/rhtsupport.conf
- -d DIR
Path to problem directory.
- -c CONFFILE
Path to configuration file.
Upload FILEs to the already created case on RHTSupport site.
Submit uReport together with creating a new case.
- -C UR_CONFFILE
Configuration file for submitting uReports.
- -F CONF_FORMAT_FILE
Formatting file for a new case.
Readonly default configuration files.
User’s local configuration file.
abrt_event.conf(5), rhtsupport.conf(5), rhtsupport_event.conf(5)
report(1), rhtsupport.conf(5), rhtsupport_event.conf(5).