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reporter-bugzilla - Man Page

Reports problem to Bugzilla.


reporter-bugzilla [-vbf] [-g GROUP]... [-c CONFFILE]... [-F FMTFILE] [-A FMTFILE2] -d DIR


reporter-bugzilla [-v] [-c CONFFILE]... [-d DIR] -t[ID] FILE...


reporter-bugzilla [-v] [-c CONFFILE]... [-d DIR] -t[ID] -w


reporter-bugzilla [-v] [-c CONFFILE]... -h DUPHASH [-p[PRODUCT]]


The tool reads problem directory DIR. Then it logs in to Bugzilla and tries to find a bug with the same abrt_hash:HEXSTRING in Whiteboard.

If such bug is not found, then a new bug is created. Elements of DIR are stored in the bug as part of bug description or as attachments, depending on their type and size.

Otherwise, if such bug is found and it is marked as CLOSED DUPLICATE, the tool follows the chain of duplicates until it finds a non-DUPLICATE bug. The tool adds a new comment to found bug.

The URL to new or modified bug is printed to stdout and recorded in reported_to element in DIR.

Option -t uploads FILEs to the already created bug on Bugzilla site. The bug ID is retrieved from directory specified by -d DIR. If problem data in DIR was never reported to Bugzilla, upload will fail.

Option -tID uploads FILEs to the bug with specified ID on Bugzilla site. -d DIR is ignored.

Option -w adds bugzilla user to bug’s CC list.

Option -r sets the last url from reporter_to element which is prefixed with TRACKER_NAME to URL field. This option is applied only when a new bug is to be filed. The default value is ABRT Server"

Configuration file

If not specified, CONFFILE defaults to /etc/libreport/plugins/bugzilla.conf and to user’s local ~/.config/libreport/bugzilla.conf. Configuration file lines should have PARAM = VALUE format. The parameters are: User’s local configuration overrides the system wide configuration.


API key for authentication to Bugzilla account.


Bugzilla HTTP(S) address. (default: https://bugzilla.redhat.com)


Use yes/true/on/1 to verify server’s SSL certificate. (default: yes)


Product bug field value. Useful if you needed different product than specified in /etc/os-release


Version bug field value. Useful if you needed different product version than specified in /etc/os-release

Parameters can be overridden via $Bugzilla_PARAM environment variables.

Formatting configuration files

Lines starting with # are ignored.

Lines can be continued on the next line using trailing backslash.



summary format"


element1[,element2]..." The literal text line to be added to Bugzilla comment. Can be empty. (Empty lines are NOT ignored!)

Summary format is a line of text, where %element% is replaced by
text element's content, and [[...%element%...]] block is used only if
%element% exists. [[...]] blocks can nest.
Sections can be:
- %summary: bug summary format string.
- %attach: a list of elements to attach.
- text, double colon (::) and the list of comma-separated elements.
Elements can be:
- problem directory element names, which get formatted as
  <element_name>: <contents>
- problem directory element names prefixed by "%bare_",
  which is formatted as-is, without "<element_name>:" and colons
- %oneline, %multiline, %text wildcards, which select all corresponding
  elements for output or attachment
- %binary wildcard, valid only for %attach section, instructs to attach
  binary elements
- problem directory element names prefixed by "-",
  which excludes given element from all wildcards
Nonexistent elements are silently ignored.
If none of elements exists, the section will not be created.

Integration with ABRT events

reporter-bugzilla can be used as an ABRT reporter. Example fragment for /etc/libreport/report_event.conf:

# Report Python crashes
EVENT=report_Bugzilla analyzer=Python
      reporter-bugzilla -d . -c /etc/libreport/plugins/bugzilla.conf


-d DIR

Path to problem directory.


Path to configuration file.


When creating bug, attach binary files too.


Force reporting even if this problem is already reported.


Formatting file for initial comment. Default: /etc/libreport/plugins/bugzilla_format.conf


Formatting file for duplicates. Default: /etc/libreport/plugins/bugzilla_format.conf


Upload FILEs to the already created bug on Bugzilla site.


Add bugzilla user to CC list [of bug with this ID]. Applicable only with -t.

-h,  --duphash DUPHASH

Search in Bugzilla by abrt’s DUPHASH and print BUG_ID.

-p[PRODUCT], --product[PRODUCT]

Specify a Bugzilla’s product (ignored without -h). Default: "Fedora". If only -p or --product without PRODUCT is presented either value from environment variable Bugzilla_Product in the first place or REDHAT_BUGZILLA_PRODUCT value from /etc/os-release is used.

-g,  --group GROUP

When creating a new ticket restrict access to this group only.

Environment Variables

Environment variables take precedence over values provided in the configuration file.


API key for authentication to Bugzilla account.


Bugzilla HTTP(S) address. (default: https://bugzilla.redhat.com)


Use yes/true/on/1 to verify server’s SSL certificate. (default: yes)


Product bug field value. Useful if you needed different product than specified in /etc/os-release


Version bug field value. Useful if you needed different product version than specified in /etc/os-release


List of Bugzilla group names that will be set to the new bug if Bugzilla_CreatePrivate equals yes


Use yes/no to control whether the new bug should have set groups listed in Bugzilla_PrivateGroups


Comma-separated list of package components (e.g. selinux-policy, anaconda) for which reporter-bugzilla should not use Bugzilla component match when searching for duplicate bug reports.


the proxy server to use for HTTP


the proxy server to use for HTTPS



Readonly default configuration files.


Configuration file.


User’s local configuration file.


Configure formating for reporting.

See Also

report_event.conf(5), bugzilla_format.conf(5)


Referenced By

abrt-action-find-bodhi-update(1), bugzilla.conf(5), bugzilla_event.conf(5), bugzilla_format_anaconda.conf(5), bugzilla_format_analyzer_libreport.conf(5), bugzilla_format.conf(5), bugzilla_formatdup_anaconda.conf(5), bugzilla_formatdup_analyzer_libreport.conf(5), bugzilla_formatdup.conf(5), bugzilla_formatdup_java.conf(5), bugzilla_format_java.conf(5), bugzilla_format_kernel.conf(5), report_Bugzilla.conf(5).